Contact

The contact page for Property Inspection Authority serves as the primary channel for inquiries related to directory listings, inspector qualification data, regulatory references, and the structural content published across this resource. Queries from property inspection professionals, real estate practitioners, researchers, and members of the public are handled through the channels described below. Understanding what information to include and what response timelines apply helps ensure inquiries are addressed accurately and without unnecessary delay.

What to include in your message

Effective inquiries provide enough context for a substantive response without requiring follow-up to establish basic facts. The following breakdown covers the minimum information relevant to each major inquiry category:

For listing-related inquiries (additions, corrections, or removals from the Property Inspection Listings directory):

1. The inspector's full legal business name and operating state
2. License number and issuing authority (e.g., a state real estate commission or contractor licensing board)
3. The specific listing detail in question and the nature of the correction
4. A source document or reference substantiating the requested change (state agency records, ASHI membership verification, InterNACHI certification confirmation, or equivalent)

For content or regulatory reference inquiries:

1. The page URL or section title where the issue appears
2. The specific claim, classification, or standard being questioned
3. The named public source that contradicts or supplements the published content (e.g., a specific section of ASTM E2018-15, the Standard Guide for Property Condition Assessments, or a named state licensing statute)

For research or data inquiries:

1. The purpose of the request (academic, journalistic, professional)
2. The specific scope — property type, geographic region, inspector category, or regulatory framework
3. Any deadline relevant to the inquiry

Incomplete submissions that omit the inspector's state of licensure or the relevant regulatory body create delays, as inspection licensing in the United States operates under state-level jurisdiction with no single federal licensing standard. At least 30 states maintain dedicated home inspector licensing statutes, administered by agencies ranging from state real estate commissions to independent licensing boards.

Response expectations

Inquiries submitted through the contact form are reviewed on a rolling basis. Substantive responses to directory correction requests typically require internal verification against the relevant state licensing database or credentialing body before any change is reflected in the Property Inspection Listings.

The following timeline framework applies to standard inquiry categories:

• General information requests: Acknowledged within 2 business days; substantive response within 5 business days
• Listing correction or addition requests: Verification and review within 7–10 business days, depending on the complexity of the licensing jurisdiction involved
• Regulatory or content discrepancy reports: Reviewed within 10 business days; corrections are applied only where a named public source (e.g., a state statute, ASHI Standards of Practice, or InterNACHI Code of Ethics) confirms the discrepancy

Inquiries that cite a specific licensing authority — such as the Texas Real Estate Commission (TREC), which administers one of the more detailed state-level inspection licensing frameworks under Texas Occupations Code Chapter 1102 — are prioritized for verification because the source document is directly traceable.

Responses are not provided for requests that seek professional advice on inspection findings, legal interpretation of property conditions, or valuation assessments. Those functions fall within the licensed practice of home inspection professionals, real estate attorneys, and appraisers respectively.

Additional contact options

Beyond direct message submission, structured pathways exist for specific categories of stakeholder:

Professional associations and credentialing bodies seeking to update institutional information reflected in the directory should include official letterhead or a verifiable organizational email domain in their submission. The American Society of Home Inspectors (ASHI) and the International Association of Certified Home Inspectors (InterNACHI) are the two primary national credentialing organizations whose membership standards are referenced across directory classifications on this resource.

State licensing agencies that have published updated licensing requirements, fee schedules, or examination prerequisites may submit updated regulatory citations for review. Priority jurisdictions include states that have enacted licensing changes after a documented legislative session — include the bill number, effective date, and the administering agency's name.

Real estate professionals and transaction attorneys seeking clarification on how inspection licensing classifications are structured within the directory may reference the Property Inspection Directory Purpose and Scope page for classification methodology before submitting an inquiry, which reduces the likelihood of duplicate or redundant correspondence.

How to reach this office

All formal inquiries are submitted through the contact form on this page. The form captures the inquiry category, contact information, and message body in a single structured submission.

Postal correspondence is not accepted for directory or content inquiries due to verification and document-handling constraints. Email-based submissions through the form interface create a timestamped record that supports the verification workflow described in the response expectations section above.

When submitting an inquiry that references a specific state licensing standard, include the full citation in the message body. For example, an inquiry referencing Illinois home inspector licensing should cite 225 ILCS 441, the Home Inspector License Act, administered by the Illinois Department of Financial and Professional Regulation (IDFPR). This level of specificity allows the inquiry to be routed and resolved without an intermediate clarification exchange.

Submissions referencing national standards should cite the document by name and version where possible — for instance, ASTM E2018-15 for commercial property condition assessments, or the HUD Minimum Property Standards for federally related transactions. Named-source submissions are resolved at a rate approximately 40% faster than those relying on general descriptions of the disputed content.